pricing

Pay for what you use.

A free plan that stays free, a flat $10 base, and usage you can predict to the cent. No per-seat pricing, no annual lock-in, no sales call.

Free
$0

Put ChatPacket on your site today and see if it fits. No card, no clock.

  • 100 messages per month
  • Full chat widget, your branding
  • Live visitor tracking
  • Unlimited conversations
  • 1 team member
Start free
Businessmost popular
$10/mo

Everything ChatPacket does. Flat base price, usage you can actually predict.

  • 1,000 messages included, then $0.02 each
  • $10 of AI reply tokens included
  • Unlimited team members
  • Full analytics & reports
  • Priority support
Get started
example: 3,000 messages on Business → $10 base + $40 overage = $50/mo
compare

Every feature, both plans.

FeatureFreeBusiness
Monthly messages1001,000 included
Overage pricingNot available$0.02 / message
AI generation$10 tokens included
Analytics & reports
Live visitor tracking
Visitor geolocation
Team members1Unlimited
ConversationsUnlimitedUnlimited
Chat widget
Widget customizationBasicFull
Help center articles3Unlimited
Canned responses5Unlimited
Contact export
Priority support
questions

The fine print, answered.

What counts as a message?

Every message sent between your agents and contacts counts toward your monthly limit. System messages, internal notes, and AI suggestions do not count.

How does overage billing work?

On the Business plan, your first 1,000 messages are included. After that, each additional message costs $0.02. Usage is calculated monthly and billed at the end of each billing cycle.

What are AI generation tokens?

AI generation tokens power the AI reply suggestions feature. The Business plan includes $10 worth of tokens per month. Token usage depends on conversation length and complexity.

Can I switch plans anytime?

Yes. You can upgrade from Free to Business at any time, and your new plan starts immediately. If you downgrade, the change takes effect at the start of your next billing cycle.

Is there a limit on conversations?

No. Both plans include unlimited conversations. The message limit applies to total messages sent across all conversations.

Do I need a credit card for the free plan?

No. The Free plan requires no credit card. Just sign up and start chatting.

Start free. Upgrade when it earns it.

No credit card, no setup fee. Your first conversation is minutes away.

Start free

free plan forever · no credit card · live in 5 minutes